Head of Logistics

Type aanvraag:Werving en Selectie


Functie:Head of Logistics
Referentie nummer:# 3322

Job Purpose:

The Head of Logistics is responsible for managing intragroup shipping and warehouse operations, including  implementing and maintaining operational KPIs with the goal of improving efficiencies and reducing costs.

Key Responsibilities:

1. Responsible for Managing the Group’s Logistics & Warehousing Operations

  • Provide overall leadership and accountability for all fulfillment, warehousing and logistics activities;
  • Strategically plan and manage logistics, warehouse and transportation for the group;
  • Oversee the management of all warehouse locations (Curacao, St Maarten, Cayman, Aruba & Miami);
  • Ensure there is transparent and effective tracking of turnaround times, goods separation, delivery times, intra-shipping and costs;
  • Set and maintain cost, productivity, accuracy and timeliness KPIs;
  • Maintain metrics and analyze data to assess performance and implement improvements;
  • Ensure stock control systems are up to date and ensure inventory accuracy;
  • Develop standard methods of scheduling and operations of the drivers and warehouse staff to ensure the efficient planning and delivery of products;
  • Coach and train warehouse workforce. Allocate and manage staff resources according to changing needs;
  • Develop and implement policies and procedures as required;
  • Develop and execute plans for optimization and expansion of fulfillment capabilities to meet growth objectives;
  • Champion initiatives and teams to drive process and operational improvements;
  • Ensure efficient customs processing across the group.

2. Responsible for People Management

  • Set and agree performance targets with direct reports, provide effective and constructive performance feedback through performance reviews;
  • Provide regular communication updates to direct reports including weekly meetings;
  • Encourage a culture of coaching, professional development and self-improvement;
  • Ensure staff are trained and well equipped to perform their job as per their job descriptions.


  • Proven working experience as a Logistics Manager in a high-volume environment.
  • Record of successful distribution and logistics management.
  • Demonstrable ability to lead and manage staff.
  • Proficient in standard logistics software.
  • Excellent analytical, problem solving and organisational skills.
  • Ability to work independently and handle multiple projects.
  • University degree in Business Administration, Logistics or Supply Chain.

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