F&B Manager

Datum:10-12-2018
Type aanvraag:Werving en Selectie
Regio:

Bonaire

Functie:F&B Manager
Referentie nummer:# 3306
  
Omschrijving

The Food & Beverage Manager is responsible for managing food and beverage daily operations; ensuring guest and team member satisfaction while maintaining the operating budget and upholding outlined company standards for exceptional service.

Responsibilities: 

  • Supervises daily shift operations and ensures compliance with all F&B policies, procedures and service standards;
  • Creates and nurtures a work environment that promotes motivation, empowerment, passionate service and teamwork;
  • Manages, measures and communicates performance of team members;
  • Conducts motivational pre-shift meetings to inform team members of F&B specials, upcoming events, entertainment lineup, etc.;
  • Drives and installs company core values to team members through words and actions representative of company culture;
  • Resolves guest concerns and/or complaints while maintaining guest satisfaction.;
  • Controls costs and breakage;
  • Manages personal shift bank and provides change to team members;
  • Ensures team members are compliant in time keeping and attendance;
  • Creates weekly department schedules for F&B team members.;
  • Completes and delivers team member evaluations;
  • Develops and implements F&B training plans and ensures all direct reports are properly trained;
  • Maintains and ensures compliance of all policies and procedures;
  • Works actively with the HR Manager on recruiting new emplyees.
  • Motivates and coaches team members.

Kennis en vaardigheden

  • At least 3 years' F&B experience within a resort or at least 5 years’ experience within a high-volume restaurant.
  • Experience with cost control.
  • (Dutch) Caribbean experience a big plus.

Furthermore:

  • Positive attitude;
  • Good communication skills;
  • Commitment to delivering high levels of customer service;
  • Flexibility to respond to a range of different work situations;
  • Ability to work on your own or in teams.

 



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