Assistant Store Manager (Aruba)

Datum:21-03-2022
Type aanvraag:Werving en Selectie
Regio:

Aruba

Functie:Assistant Store Manager (Aruba)
Referentie nummer:# 3584
  
Omschrijving

Responsibilities:

Service

  • Behaving in a customer-oriented manner and encouraging his/her team to do the same.
  • Ensuring that the customers can get information about all goods and services offered by the company, both by telephone and in store.
  • Handling complaints from internal as well as external customers.
  • Working with potential clients to have quotations.

Management

  • Leading, instructing, guiding, and motivating the team of employees within the store in an efficient, stimulating, and inspiring manner. The Assistant Store Manager fulfills an exemplary role in all areas.
  • Developing the personnel by having a coaching attitude and offering possible courses and giving the personnel sensible feedback during their daily activities.
  • Supervising the execution and implementation of all business processes and procedures in accordance with guidelines, handbooks, and corporate manual and advising the Store Manager and coordination of the work.
  • Substituting the Store Management in their absence.

Store/Drive Thru/Yard

  • Commercial/operational implementation of all activities to achieve the business objectives.
  • Co-responsible for the layout of the store and drive thru in accordance with our corporate identity and planograms, which includes keeping the store/drive thru tidy and arranging an orderly layout of the shelves as well as ensuring an optimal store image.
  • Introducing procedures/guidelines to minimize loss, increase safety and efficient course of commercial/operational matters at the store.
  • Watching out for theft and reporting this to the Store Manager and Security department.
  • Ensuring optimal reception and storage of goods.
  • Ensuring optimal operations of the cash register -, store-, drive thru/yard and warehouse activities.
  • Checking to make sure that the Inventory Controller gets and keeps the stocks administratively in order.

Administration

  • Keeping track of the work schedule and time registration of the store staff.
  • Taking care of presence and absence reports of the store.
  • Following sick leave and vacation procedures.
  • Taking necessary disciplinary measures in accordance with the company’s HR policies and procedures.

Kennis en vaardigheden

  • Bachelor or Associate Degree in a relevant field.
  • At least 3 years of operational and/or commercial work experience.
  • A customer and service oriented attitude.
  • Excellent managerial skills.
  • Demonstrable affinity with construction material and/or hardware retail industry.
  • Knowledge of Microsoft Office Application.
  • Team player who knows how to communicate effectively at and with all levels/positions.
  • Hands-on mentality with the ability to work independently with speed and accuracy to achieve required results.
  • Excellent communication skills in Papiamentu, English and Dutch (word and writing).
  • Willing to work irregular hours, no 9 to 5 mentality.



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