Casino Manager

Datum:20-08-2023
Type aanvraag:Werving en Selectie
Regio:

Curacao

Functie:Casino Manager
Referentie nummer:# 3719
  
Omschrijving

For a small casino with 149 slot machines and 6 tables, located in a well-known hotel in Curaco, we are looking for a Casino Manager to manage the day-to-day operations of the casino.

The Casino Manager will be primarily responsible for all aspects of the daily management of the table games and slot machines operations. This includes but is not limited to:

  • Formulating and administering operating policies;
  • Ensuring the integrity of all gaming operations;
  • Ensuring compliance with MICS, regulations and regulatory requirements;
  • Monitoring and managing operational and financial goals, ensuring that the casino makes enough profit;
  • Maintaining appropriate department staffing levels;
  • Monitoring and managing employee performance;
  • Handling problems on the casino floor, taking care of customer complaints and promoting superior customer satisfaction;
  • Overseeing and coordinating security services in the casino;
  • Keeping informed of all new developments in the casino industry.
  • Maintaining familiarity with all games in the casino as well as its strategies and tricks in playing.

Kennis en vaardigheden

  • Minimum of five to seven years working in gaming industry with three to five of those in a supervisory and management capacity;
  • Total knowledge of table games and slot machines;
  • Excellent communication skills to effectively communicate with staff and guests;
  • Good leadership skills to direct and inspire staff;
  • Strong analytical skills to manage the casino's finances and analyze the results of slots and table games;
  • Excellent customer service skills to ensure guest satisfaction;
  • Knowledge of laws and regulations applicable to the casino.



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