Timeshare Transfer Officer/Manager
Datum: | 25-03-2024 |
Type aanvraag: | Werving en Selectie |
Regio: | Sint Maarten |
Functie: | Timeshare Transfer Officer/Manager |
Referentie nummer: | # 3757 |
Position Overview:
We are seeking a dynamic and experienced Timeshare Transfer Officer/Manager to oversee the transfer processes within the timeshare division. The ideal candidate will have a strong background in timeshare operations, exceptional communication skills, and a proven ability to manage complex transactions efficiently.
Key Responsibilities:
- Manage the entire transfer process for timeshare properties.
- Implement efficient systems and procedures to streamline the transfer process and improve overall operational efficiency.
- Collaborate with other departments, including customer service, and finance, to ensure seamless coordination throughout the transfer process.
- Provide guidance and support to team members involved in timeshare transfers, including training and ongoing development.
- Stay updated on industry trends and best practices related to timeshare operations and transfers.
- Prepare regular reports and updates on transfer activities, including key metrics and performance indicators.
- Handle escalated customer inquiries or complaints related to timeshare transfers, ensuring prompt and satisfactory resolution.
Qualifications:
- Bachelor's degree in business, hospitality, or a related field (preferred).
- Minimum of 5 years of experience in timeshare operations or related roles.
- Strong understanding of timeshare regulations and legal requirements.
- Excellent communication skills, both written and verbal.
- Proven ability to manage complex transactions and resolve disputes effectively.
- Exceptional organizational and problem-solving skills.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Proficiency in relevant software applications, such as Microsoft Office suite and timeshare management systems.
Preferred Qualifications:
- Experience in a leadership or management role within the timeshare industry.
- Knowledge of relevant laws and regulations governing timeshare operations in multiple jurisdictions.
- Certification or training in timeshare management or related fields.
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