Branch Supervisor

Type aanvraag:Werving en Selectie

Sint Maarten

Functie:Branch Supervisor
Referentie nummer:# 3401

Our client is an organization focusing on money transfer services and international shipping. Based on their mission to continue to professionalize their services, our client is now hiring a new supervisor for the branch in Sint Maarten.

Key responsibilities:

  • Is responsible for the planning, coordination and control of the overall tasks of the branch;
  • Is responsible for daily management and reporting;
  • Is responsible for customer friendliness, efficiency and accurate service to the clients;
  • Is responsible for dealing with client complaints;
  • Must maintain sustainable and productive relationships with existing clients;
  • Must be commercial driven and eager to advise on the development of services and strategic direction of the organization according to the clients’ needs and demand;
  • Is responsible for communication with the Commercial Department and Management;
  • Is responsible for personnel mutations with regards to the payroll and the daily report of employees at work;
  • Is responsible for accurately processing and monitoring of all financial transactions;
  • Is responsible for the availability and remittance of cash;
  • Is responsible for checking deposits at the bank;
  • Is responsible for the review of the employees’ performance, training and coaching of the employees, motivation of the employees
  • Has to conduct work meetings on a regular basis;
  • Is responsible for applying money transfer related compliance procedures and regulations.


Kennis en vaardigheden

Key competencies:

  • Business awareness.
  • Leadership and management skills.
  • Organizational skills.
  • Strong commercial and sales skills.
  • The ability to understand detailed information.
  • Computer and numeracy skills with strong skills required for MS Word/ Excel/ PowerPoint.
  • Strong interpersonal skills to form effective working relationships with team members.
  • Integer.
  • Approachable.
  • Experience in a managerial position is a pré.
  • Must be proficient in English, Dutch and Spanish.


  • Minimum a Bachelor’s degree in a business related subject (a commercial degree is a pré).
  • Minimum of 4 years relevant experience in a similar position.

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